Refund policy
Returns and Resend Policy. We offer a customer-friendly dispute policy. We appreciate it if you provide pictures of the damaged products to prove the damage. We will offer a full refund, resend, or return for any of the following cases: Refund: We will offer a full refund or replacement if: The products are badly damaged. Pictures or videos that prove such damage are provided within three days after the product is delivered to the customer. Resend: We will offer a free resend service if 1. The customer provided the correct address, but the package was returned to the warehouse. Returns: We offer full resend or refund if the parcel was lost during the transportation or the customer received the wrong products. evidence that proves you have refunded the order is submitted within 28 days.